Here you will find a list of the most frequently asked questions from some of our Partners.
How Can I Log Into My Partner Account?
You can log into your Partner Account here: https://partners.net-cents.com/signin. We recommend bookmarking this link for future reference.
How Do I Change my Password?
You can change your password by logging into your Partner account here: https://partners.net-cents.com/account. Click "Change Password", and don't forgot to click "Save" when you're done.
How Can I Refer Merchants to NetCents?
Referring a merchant to NetCents couldn't be easier. Follow this guide on all the ways you can refer merchants to NetCents and start earning commission: How Can I Refer Merchants to NetCents?
Can I Download A List Of My Referred Merchants?
To download a list of your referred merchants, log in to your Partner Account here: https://partners.net-cents.com/merchants. From the "Direct Merchants" tab, you can download a CSV file of all referred merchants, as shown below:
Where Can I Track My Merchant’s Progress?
You are able to track your merchants' onboarding process as well as any transactions they've processed using the NetCents platform. Simply log in to your Merchant Account here: https://partners.net-cents.com/merchants. That link will bring you to the "Direct Merchants" tab. From there, you can see all your referred merchants and their onboarding status. Hover over the circled "i" for more information on the individual status.
You can also click a specific merchant to see their individual transactions.
Can I See If My Merchants Are Transacting?
You are able to track your merchants' transactions processed using the NetCents platform. To see these stats, simply log in to your Merchant Account here: https://partners.net-cents.com/merchants. This will bring you to the "Direct Merchants" tab, from here, you can see all your referred merchants and their onboarding status. Click a specific merchant to see their individual transactions.
Can I See My Merchants Contract?
Merchants don't sign a contract when signing up for a Merchant Account. All merchants, however, are required to read and accept the Merchant Terms and Conditions, which can be reviewed here: https://net-cents.com/merchant/terms
How Do Payouts Work for Partners?
Follow the links below for answers to some of our most common payment-related questions:
- Payment Schedule & Payment Threshold Ammount
- Where to Enter Banking Details
- Adding eWallet Addresses
- View Accumulated Commission
- View Past Payouts
Can I Download A Commission Report?
You can easily download a report of your previously paid commissions. This guide will show you How to Download A Commission Report.
How Do Chargebacks Work?
There are no chargebacks with cryptocurrency. Find out how, and more in our: Introduction to Cryptocurrency for Partners guide.
If you are having any technical difficulties or have any questions, please contact us at: firstname.lastname@example.org.